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Advances in Juvenile Justice Reform
The National Juvenile Justice Network looks at over 250 advances that have benefitted the reform of youthful offenders. The guide looks at how communities all over the country have changed their systems to better benefit offenders, staff and the public. (September 25, 2012)

The professionalization of financial counseling
This report by the Department of Consumer Affairs, CUNY, and Columbia University details the city's efforts to provide high-quality, effective financial counseling at scale and professionalize the field itself. (August 27, 2012)

State of the homeless
Over the past year, the city’s homeless shelter population soared to its highest levels ever, with more than 43,000 homeless New Yorkers – including a record 17,000 children – bedding down each night in municipal shelters, according to this report by the Coalition for the Homeless. (June 11, 2012)

How to Fix the State's Hospital Indigent Care Program
This report by the Community Service Society assesses the financial assistance programs of the 201 hospitals statewide which participate in the hospital Indigent Care Pool program. (March 15, 2012)

As Rental Subsidies End, Shelter Time Grows
In the eight months since the city stopped signing new Advantage leases - a program that offered rental assistance for formerly homeless families - the average shelter stay for a family was 316 days, nearly two months longer than the average for the same period last year. The city ended the program after the state stopped offering funds for it. But the courts ruled that the city must continue assistance for families already enrolled until the beginning of February. (March 1, 2012)

Queens Independent Living Center
The Queens Independent Living Center is an organization dedicated to freedom and full participation in society for people with disabilities through empowerment, universal access through education and advocacy.
Access New York
ACCESS NYC is a free service run by City Hall that helps individual New Yorkers find whether they qualify for some 20 benefit programs offered by government agencies on the federal, state or city level.
New York City Department of the Aging
The city's Department for the Aging makes it easy to find local senior centers, check on the status of Senior Citizen Rent Increase Applications, and learn about other services available to the city's elderly. Some content is available in Chinese, Russian and Spanish.
The Public Benefits Resource Center (PBRC) Of The Community Service Society
Offers people of all ages information on government benefits. They can answer questions, make referrals, advocate with bureaucracies, and assist with applications to obtain services and benefits. Call 212-614-5552 for an appointment with a PBRC benefits counselor.
NYC Caregiver
This new website, recently launched by the Mayor's Office and the city's Department of Aging, is designed to provide resources to people who are taking care of elderly friends or relatives. Visitors can type in their zip code and get a list of the facilities providing services in their area. There's also information about how to pay for health care, the best way to deal with regular problems confronting caregivers, and a special grandparenting section, for senior citizens taking care of children. The Spanish, Russian and Chinese language sections do not yet offer much.